Privacy Policy
Privacy Policy
Effective Date: August 15, 2020
Autokraft ("we," "us," or
"our") operates the website www.autokraft.ae (the "Site"). This Privacy
Policy is intended to inform you about how we collect, use, disclose, and
protect your personal information when you visit our Site or purchase products
from us.
Your privacy is important to us, and we are committed to
being transparent about our data practices. By using our Site and services, you
agree to the collection and use of information in accordance with this policy.
1. Information We
Collect
We collect personal information to provide and improve our
services. The types of information we collect fall into two categories:
- Information
You Provide Directly: This is information you give us when you make a
purchase, create an account, or contact us. It may include:
- Contact
Information: Name, billing address, shipping address, email address,
and phone number.
- Payment
Information: Credit card details and billing information. Please
note that payment information is processed by secure third-party payment
gateways, and we do not store your full credit card number.
- Account
Information: If you create an account, we collect your username,
password, and other details you provide.
- Communications: Any
information you provide when you contact our customer service team.
- Information
We Collect Automatically: When you browse our Site, we automatically
collect certain information about your device and browsing activity. This may
include:
- Device
Information: Your IP address, browser type, operating system, and
device identifiers.
- Usage
Information: Information about the pages you visit on our Site, the
time and date of your visit, the time spent on those pages, and other
statistics.
- Cookies
and Tracking Technologies: We use cookies and similar tracking
technologies to track activity on our Site and hold certain information.
2. How We Use Your
Information
We use the information we collect for various purposes,
including:
- To
provide, operate, and maintain our website and services.
- To
process and fulfill your orders, including managing payments and shipping.
- To
communicate with you, including sending order confirmations, shipping
notifications, and responding to your customer service inquiries.
- To
improve and personalize your experience on our Site.
- For
marketing and promotional purposes, such as sending you emails about new
products and special offers. You can opt-out of these communications at
any time.
- To
prevent fraudulent transactions and enhance the security of our Site.
3. Sharing Your
Personal Information
We do not sell your personal information. However, we may
share your information with trusted third parties who perform services on our
behalf, such as:
- E-commerce
Platforms: Our store is hosted on Hostinger that provides the online
infrastructure to sell our products to you.
- Payment
Processors: To securely process your payments.
- Shipping
and Fulfillment Partners: To deliver your orders.
- Analytics
Providers: To help us understand how our Site is used (e.g., Google
Analytics).
We only share the information necessary for these third
parties to provide their services and require them to protect your information
and not use it for other purposes. We may also disclose your information if
required by law or to protect our rights.
4. Data Security
We implement a variety of security measures to maintain the
safety of your personal information. Your personal information is contained
behind secured networks and is only accessible by a limited number of persons
who have special access rights to such systems and are required to keep the
information confidential. All payment transactions are processed through a
gateway provider and are not stored or processed on our servers.
5. Your Rights
You have certain rights regarding your personal information.
Depending on your location, these may include the right to:
- Access
the personal information we hold about you.
- Request
that we correct any inaccurate personal information.
- Request
that we delete your personal information.
- Opt-out
of receiving marketing communications from us.
To exercise these rights, please contact us using the
information below.
6. Cookies
Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your web browser that enables
the site's systems to recognize your browser and capture and remember certain
information. We use cookies to help us remember and process the items in your
shopping cart, understand your preferences, and compile aggregate data about
site traffic and interaction so that we can offer better site experiences in
the future.
7. Changes to This
Privacy Policy
We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on this page and
updating the "Effective Date" at the top. We encourage you to review
this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy
Policy or our data practices, please contact us at:
Autokraft
Email: info@autokraft.ae
